How To Run a Successful Practice

While delivering exceptional service AND looking after staff

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Talk Summary

It's the 'Holy Trinity' of veterinary practice management - running a profitable business, whilst delivering exceptional care to patients and looking after your staff; but how do we manage it?

Join our expert panel - hosted by Jack Peploe - as we explore business strategy, operations, finances, HR and staff wellbeing, customer service and tech integration.

This discussion is in association with the 'Practice Efficiencies' stream at BSAVA Congress (20-22 March 2025); NEW to BSAVA Congress, these sessions will focus on the skills needed to lead and manage practices effectively. Designed for practice leaders, decision-makers, and managers, they offer practical tools to optimise technology, staffing, and resources. Explore strategies for change management, team engagement, and performance measurement to drive success across your practice or group of practices.